File a Complaint Online
Investor Services Cell of the Exchange deals with the complaints of investors against the Trading Members of the Exchange or against the listed companies. Investors could lodge their complaints against Stock-Brokers/Listed Companies along with the supporting documents either by registering their complaints through ODR Portal (w.e.f August 16, 2023) or SCORES (Home - scores.sebi.gov.in) or by sending an email at the nearest Investor Service C entre or by sending physical complaint to the nearest investor service centre.
Link to the master Circular issued by Exchange - SEBI | Online Resolution of Disputes in the Indian Securities Market
Link to ODR portal - https://smartodr.in/
Toll Free Number:
1800 266 0050 [Timings : 9:30 AM to 5:45 PM (Monday to Friday)]
"In accordance with SEBI Master Circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 dated August 11, 2023, with the introduction of a common Online Dispute Resolution Portal (“ODR Portal”) to harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market, Exchange has empaneled following ODR Institutions for conducting Online Conciliation and Arbitration:
SAMA Registered in the name of ODRWAYS SOLUTIONS PRIVATE LIMITED
Registered Address:
W-901, Rohan Jharokha 2,
Yemalur, Near HAL Airport Bangalore,
560038, Karnataka India
Communication address:
877, 1st A Cross Rd, Kalyan Nagar,
Binnamangala, Old, Indiranagar,
Bengaluru, Karnataka 560038
Contact Person - Ajitesh Priyadarshi
Tel No. - 9855755798
E-mail - smartodr@same.live
JUPITICE JUSTICE TECHNOLOGIES PRIVATE LIMITED
Address: Plot No.14, Rajiv Gandhi Chandigarh Technology Park,
Adjoining Infosys, Chandigarh,
India – 160101
Contact Person: Harmeet Kaur/Raman Aggarwal
Tel No. - 7717355139/9875924758
Email: harmeet.kaur@jupitice.com/raman@jupitice.com
WEBNYAY PRIVATE LIMITED REGISTERED
Address: 1241, Sector 18C,
Chandigarh 160018
Contact Person: Vishwam Jindal
Tel No. - 9958867718
Email: hello@webnyay.ai
CADRE
Registered Address:
42, 12th Main Road, 4th T Block east, KV Layout,
Jayanagar, Bengaluru, Karnataka 560011, India
Communication address:
Beginest Harbor 2, #3488, 14th Main Road,
HAL 2nd Stage, Indiranagar, Bengaluru, karnataka
560008, India
Contact Person - Kanchan Gupta
Tel No. - 8088416909
E-mail - kanchan@thecadre.in
CORD
Registered Address:
F-14, 3rd Cross, Manyata Residency, Manyata Tech Park,
Nagavara, Bangalore 560045, India
Contact Person - Shweta Devgan
Tel No. - 7973836504
E-mail - shweta@resolveoncord.com